Citizens Security Solutions

Protect. Detect. Connect.

Over the course of 100 years, Citizens has been known for reliable voice, video and data services. Now, you can trust Citizens for state of the art Security Systems. Citizens Security Solutions offer professionally installed security systems and around the clock monitoring. Citizens’ authorized representatives are licensed and registered with the Commonwealth of Virginia’s Department of Criminal Justice Services (DCJS). Our certified Security Specialists will design a system that will help provide the best protection available for your home or business. Citizens Security alarm systems are monitored 24/7 by an UL (Underwriter’s Laboratory) certified central monitoring station.

No two homes or businesses are exactly alike. Citizens lets you customize and build a system to meet your unique needs.

You can choose a Monitored Solution and set rules to notify authorities or control calls yourself with a Self-Monitored System or a custom combination. It’s your choice.

Citizens Secure Basic Citizens Secure Advanced Citizens Secure Premium
No Existing Citizens Services $39.95 $49.95 $59.95
Single Service Discount $34.95 $44.95 $54.95
Multi-Service Discount $29.95 $39.95 $49.95
24-Hour Monitoring
Alarm Panel w/ Battery Backup
Advanced Alarm Panel w/ Battery Backup (Front Facing Camera, WiFi & Z-Wave Built In)
WiFi Alarm Monitoring
Redundant Alarm Monitoring (Cellular & Wifi)
Pet Immune Motion Detector
3 Door/Window Sensors
Siren in Alarm Panel
Secure WiFi Camera
Keychain Remote (FOB)
Cellular Monitoring
Z-Wave Module for Home Automation
Total Connect Interactive Controls
Total Connect Premium
Yard Sign & Security Window Decals
Equipment Costs:
Installation Charge:
Landline Required
Free Basic Kit
WiFi & Cellular
WiFi/Cellular Total Connect

*Certain restrictions apply. Rates subject to change without notice. Offers and services are subject to credit approval. Equipment, installation, and/or first month monitoring may be required. Pricing based on contract term. Free Basic Kit(399 value) with 2-year agreement. (Required on all Monitored Services.) No Contract with equipment purchase. 12 and 24-month agreements available for Self-Monitored Installment Plans. Additional Add-on Equipment available; pricing includes professional installation. Applicable taxes are not included. Contact Citizens for additional information and full Terms & Conditions. DCJS #11-9804.

3 Basic Kits – Self Monitoring

$15.95 monthly access

Basic Home Automation Kit
$411.70 retail value

Only $21.81 on 12-month Installment Plan* + monthly access
  • 1 Gateway
  • 2 Appliance Switches
  • 1 Motion Detector
  • 2 Door/Window Sensors

Self-Monitored Basic Security Kit
$446.28 retail value

Only $24.69 on 12-month Installment Plan* + monthly access
  • 1 Gateway
  • 1 Motion/Temp Detector
  • 2 Door/Window Sensors
  • 1 Camera

Energy Management Starter Kit
$293.25 retail value

Only $11.94 on 12-month Installment Plan* + monthly access
  • 1 Gateway
  • Thermostat
  • 1 Appliance Switch

Each kit includes:

  • Site Evaluation Survey
  • Professional Standard Installation
  • No Contract Option with purchased equipment OR pay in low monthly installments (12 or 24 available)

24/7 Support 1-800-741-9525

*$30 activation and $150 equipment fee may apply. Limited time offer. Standard monthly access $27.95. No Contract with equipment purchase. 12-month installments available with signed 12-month service agreement. $30 Activation Fee waived for customers with 1 or more Citizens services. Free Site Evaluation required. Professional Installation included with pricing for wireless equipment; additional installation for mounted or wired equipment.

Ask about additional services:

Customize your system to meet YOUR needs. Add-on Equipment/Services

(Price includes installation/configuration)

Monthly Add-Ons
Cellular Panel Communication $9.99/mo
Total Connect Basic $9.95/mo
Total Connect Premium $16.95/mo
Total Connect Video Only $16.95/mo
WiFi Panel Communication $4.95/mo
Equipment Add-Ons
Cellular Module (Lynx & Lyric)
*Included in Advanced and Premium packages
WiFi Module (Lynx panel only) $74.99
Z-Wave Module $44.95
Ethernet Module (Lynx panel only) $99.99
Desk Mount (Lynx panel) $10.99
Desk Mount (Lyric controller) $22.99
Door/Window Sensor $49.99
Motion Detector (pet immune up to 80lbs) $82.99
Glass Shock Sensor $64.99
Glass Break Sensor $84.99
Glass Break Sensor (Lyric Controller Only) $89.99
Temp/Flood Sensor $66.99
Flood Probe $19.99
Tilt Sensor $59.99
Remote Key FOB $50.99
Wireless Siren (Lynx Controller only) $102.99
Wireless Siren (Lyric Controller only) $90.99
Wireless RF Repeater $104.95
Lynx 4hr battery back-up $40.99
Lynx 24hr battery back-up $51.99
Lyric 4hr battery back-up $37.99
Lyric 24hr battery back-up $54.99
Wireless Smoke Detector (Lyric Controller Only) $89.99
Wireless Heat/Smoke Detector $84.99
Wireless Carbon Monoxide Detector $102.99
Wireless CO/Smoke Combination Detector $139.99
Indoor Camera $115.99
Outdoor Camera $184.99
Cloud Recording for Self Monitored
Video Storage – One Week $5.00/mo
per camera
Video Storage – Two Weeks $10.00/mo
per camera
Video Storage for – Three Weeks $10.00/mo
per camera

**Installation fees apply for mounted and wired cameras.

Have Questions?

Apply For Service